Terms & Conditions
A. PRODUCT RETURN POLICY: Product returns are accepted within thirty (30) days of the purchase date on your packing slip. IF the product has been obviously used and/or damaged, and returned to us, we reserve the right to offer you a reduced refund. If you choose to return the product, then you must pay to return the item(s) to us, using the least expensive method offered to you. We would ask you to be fair and honest in this matter.
C. SHIPPING AND FULFILLMENT: We try to ship all orders within 48 hours of your purchase date. We ship UPS (United Parcel Service) and USPS (United States Postal Service). UPS delivery times are posted on their website at www.ups.com. USPS delivery times vary from overnight (express service) to eight (8) days after the product is put into the mail stream. Please check with the U.S. Postal Service website for details – www.usps.com. IF we anticipate a problem in sending out your purchase within 48 hours, we will not charge your credit card, and we will let you know by phone or email of any delays that we may be experiencing.
D. CREDIT CARD CHARGES: Orders for any of our retail products are processed through M7000 (www.m7000.com) which is the storefront for COMING HOME, INC. (www.cominghome.co.il). Your credit card statement will say that the payment was made to “COMINGHOME, INC.” Please make a note of this.